11
Jan. 29, 2026
Paula McGowan OBE joins Believe in People for a full, in-depth conversation about her son Oliver, whose death led to the introduction of The Oliver McGowan Mandatory Training across health and social care in England. Paula explains how people are too often doubted, judged, or written off in services, how distress is misread as behaviour or non-compliance, and how bias, fear, and rigid systems can escalate harm. Drawing directly from Oliver’s story, this conversation challenges professionals to r...